By Craig Huntington “Maintain, protect, and enhance the value of the timeshare.” This phrase should be on all timeshare board members’ minds when discussing their timeshare resort. Boards spend a great deal of time on pools, pets, and parking, but often they forget about their most important role: finances. Every board should have an investment […]
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From January through September of 2018, Canada House Beach Club in Pompano Beach, FL, earned over half of the maintenance fees for its association-owned inventory through an aggressive marketing effort. The resort’s manager, Denise Luhman, used four major programs — upgrades, internal exchanges, permanent swaps, and Airbnb rentals — to generate revenues of $196,907, which […]
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By Lisa Weiler “Steve Austin, astronaut. A man barely alive. Gentlemen, we can rebuild him. We have the technology. We have the capability to make the world’s first bionic man. Steve Austin will be that man. Better than he was before. Better, stronger, faster.” These were the words Oscar Goldman uttered in the 1973 opening […]
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By Gary Porter, FMP, RS, CPA The probability of receiving a good reserve study increases if you get the basics right, a fact that many resorts overlook when they commission a reserve study. The tendency of most resorts is to simply “bid” the reserve study and award it to the lowest bidder, assuming all reserve […]
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by Paula DiPaola and Kris Jamtaas Your resort needs renovations, repairs, technology updates, and a variety of professional services to keep it alive and well. To get everything done, your board needs the help of skilled professionals in various fields who can meet its requirements in a timely manner for an affordable price. Ideally, the board […]
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by Nate Strauss The ultimate goal for legacy timeshare resorts “should be to have systems in place to automate processes that allow the resources at the property to do more with less,” declared Nate Strauss, vice president-business development for Resort Data Processing in Avon, CO. “Older ways of communicating limit the efficiency,” he said, compared […]
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By Jeremy moser A resort is more than just its physical plant. A resort is also the combination of its staff and vendor partnerships, its culture of owners and guest services, the activities and attractions in the vicinity of the resort, and the owners and guests whose interactions make the resort a community unto itself. […]
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Last fall, my wife and I used some of our RCI points to spend two weeks in Florida. We went to two separate resorts, each with its own timeshare company (Exploria and Holiday Inn Vacation Club). The predictable calls came asking us to attend a timeshare sales presentation. We knew what that would be like […]
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By George Leposky, editor Housekeepers work at the bottom of the timeshare-resort totem pole, yet perform a vital role. They are responsible to set the stage for the arrival of the owners or guests who will occupy a unit. Will that arrival moment be a feelgood event, or a tragedy? Resorts keep house in a […]
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By Kristina Payne Technology and online life aren’t just about social media. Virtual and augmented reality are real technological advances that can help push the vacation industry into the future. They are accessible to the everyday consumer and can help people explore resorts and get details that aren’t available from a normal computer screen. Virtual […]
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