By Lynne M. Kweder Q. The pandemic has forced us to hold our last several board meetings electronically. The management company has been hosting computer meetings using a software program which enables them to put our board materials up on our computer screens. We can hear but cannot see our management, nor can we see […]
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Whether your resort is officially open or closed during the COVID-19 pandemic, you probably have some people around, and what they flush down the toilets could add to your woes. The pandemic announcement initially caused a run on toilet paper in many locations, prompting shortages and the use of facial tissues, flushable wipes, napkins, newspapers, […]
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The federal Family and Medical Leave Act (FMLA) of 1993 applies throughout the U.S. to employers and employees who meet its specific requirements. In recent years, some states have enacted their own leave laws which differ from FMLA and from each other. Size matters. Don’t assume that you’re off the hook just because your resort […]
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With proper planning to maintain and enhance an aging physical plant, legacy resorts can retain their appeal and not just survive – but actually thrive. This was the focus of an educational panel featured at the spring 2019 Timeshare Board Members Association conference held in Providence, RI. The panelists were Paula DiPaola, board president at Magic Tree Resort; […]
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By Craig Huntington “Maintain, protect, and enhance the value of the timeshare.” This phrase should be on all timeshare board members’ minds when discussing their timeshare resort. Boards spend a great deal of time on pools, pets, and parking, but often they forget about their most important role: finances. Every board should have an investment […]
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When our board meets, we always have a full agenda, responding primarily to issues brought to us by our resort manager. I often feel that we are not making the best use of our time and role as a board. We focus on advising the manager about managing, but I know that the board’s role […]
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“Work optimization” is a fancy name for figuring out how to do things in a more efficient and economical way. In a resort setting, it promises to reduce operating costs, leading to lower maintenance fees. It also promises enhanced customer service, leading to happier owners and guests. That’s a general concept. So, how do you […]
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By Lynne M. Kweder Q: Our board has tried various means of communication with owners, using a newsletter, snail mail, email, a reference book in the room, and signage at the resort, but nothing seems very effective. Do you have any ideas or suggestions for improving the effectiveness of board and management’s communications with owners? […]
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By Lynne M. Kweder Q. I am an owner in a very small older timeshare resort and am considering running for the board. The owners here are very suspicious of the board’s conduct. Our managers never seem to stay more than a year, while the board members have been in their positions for as long […]
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Alex Krakovsky, Managing Member – Lemonjuice Capital, LLC, joins Shep Altshuler in a discussion about his successful efforts to protect the interests of the timeshare owners from an ill-conceived Chapter 7 settlement.
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